🛡️ Privacy

Privacy Policy

Last Updated: December 12, 2025

Our Commitment

MarginMate Custom Pricing ("the App", "we", "us") provides discount management, custom pricing, and loyalty reward features for Shopify merchants. We are committed to protecting the privacy of our merchants and their customers. This policy describes how we collect, use, and share personal information when you install or use the App.

Information We Collect

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From Merchants

When you install the App, we are automatically able to access certain types of information from your Shopify account: shop name, email, and address to manage your account and billing.

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From Customers

To provide our services (like rewards and custom prices), we collect:

  • Shopify Customer ID
  • Customer Email (to award points)
  • Order Reference & Total (to calculate rewards)
  • Reward & Points History

How We Use Your Information

We use the personal information we collect in order to provide the service and to operate the App. Additionally, we use this information:

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Data Security & Retention

We use industry-standard encryption to protect all data. We retain personal information for as long as you use the App. When you uninstall, we delete all associated merchant and customer data from our servers within 48 hours, in compliance with Shopify's data protection policies.

Your Rights (GDPR & CCPA)

If you are a European or California resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. We process these requests automatically via Shopify's official webhooks. For manual inquiries, please contact us at the email below.

📧 Privacy Questions?
For more information about our privacy practices, please contact us by email at apps@task19.com.